PRIVACY
POLICY

LAST UPDATED: MARCH 1, 2025

TITANTOP ROOFING SYSTEMS ("TITANTOP," "we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

INFORMATION WE COLLECT

We collect information you provide directly to us, including:

  • Name, email address, phone number, and property address when you request an inspection or estimate
  • Project details and service preferences submitted through contact forms
  • Payment information processed through our secure payment processor
  • Communications you send us via email, phone, or website forms

We also collect certain information automatically when you visit our website, including IP address, browser type, pages viewed, and referring URLs through standard analytics tools.

HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Provide, schedule, and complete roofing services you request
  • Respond to inquiries and customer service requests
  • Send project updates, invoices, and warranty documentation
  • Process insurance claim documentation on your behalf
  • Send periodic email communications with maintenance tips or company updates (you may opt out at any time)
  • Improve our website and service offerings
  • Comply with legal obligations

INFORMATION SHARING

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Insurance Companies: When you authorize us to handle your claim, we share relevant documentation with your insurer.
  • Service Providers: Trusted third-party vendors (payment processors, scheduling software, analytics) who assist our operations under strict confidentiality agreements.
  • Manufacturer Warranty Registration: We register your installation with manufacturers (GAF, Owens Corning, etc.) to validate your warranty. This requires sharing your name, address, and project details.
  • Legal Compliance: When required by law or to protect our rights.

DATA SECURITY

We implement industry-standard security measures including SSL/TLS encryption, access controls, and secure data storage to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

YOUR RIGHTS

You have the right to access, correct, or delete your personal information at any time. To exercise these rights, contact us at privacy@TitanToproofing.com. We will respond within 30 days.

COOKIES

Our website uses cookies to improve user experience and analyze site traffic. You may disable cookies through your browser settings, though some features may not function properly without them.

CONTACT US

For questions about this Privacy Policy, contact us at:

TITANTOP ROOFING SYSTEMS
4820 Commerce Pkwy, Suite 300
Denver, Colorado 80216
privacy@TitanToproofing.com
1-800-TITANTOP-ROOF